The Bournemouth Guide welcomes messages from readers, local businesses and anyone interested in Bournemouth and its surroundings. You can contact us for questions, suggestions, corrections or business listings. This page explains the best ways to get in touch, what information to provide, and how we handle different types of enquiries.
We cover contact details for general communication, business listings, corrections to the site, editorial partnerships and advertising. You will also find guidance on where to find answers before writing and how to ensure your message reaches the right team.
How to email The Bournemouth Guide
Email is the most efficient way to contact us. Send your message to hello@thebournemouthguide.com and include a clear subject line summarising your enquiry. We monitor this inbox daily during working hours and aim to respond within three to five working days.
Please provide relevant details such as your name, contact information and any specific questions or requests. For complex enquiries, attaching documents or links can help us assist you more effectively.
Emails are checked Monday to Friday, 9am to 5pm, excluding public holidays. Messages received outside these hours will be addressed on the next working day. We appreciate your patience if a reply takes a few days.
How to list your business on The Bournemouth Guide
If you operate a business in Bournemouth, Boscombe, Southbourne, Westbourne or nearby areas, you can apply to be included in our listings. We feature hotels, restaurants, cafés, shops, attractions and service providers relevant to visitors and locals.
To submit your business for consideration, email us with the following information:
- Business name and full address
- Contact phone number and website URL
- A brief description of your services or offerings (100 to 150 words)
- Any special features such as accessibility, family friendliness or unique selling points
We review submissions regularly and will contact you if your business fits our editorial criteria. Inclusion is free and based on relevance and quality. We do not guarantee immediate listing or placement in all sections.
For accommodation providers, including serviced apartments, see our dedicated Where to Stay section for more details on how to feature.
Reporting inaccuracies and outdated information
The Bournemouth Guide strives to maintain accurate and up-to-date information across all pages. However, venues may change opening hours, relocate or close, and prices can vary. If you notice any incorrect details such as:
- Closed or relocated businesses
- Incorrect addresses or contact numbers
- Outdated opening times or seasonal changes
- Broken links or missing pages
please notify us promptly. Include the URL of the page concerned and a clear description of the issue. If possible, provide updated information or sources.
We prioritise corrections to ensure visitors receive reliable guidance. Updates are usually made within a few days of notification.
Editorial enquiries and partnership opportunities
For press requests, content collaborations, sponsored features or advertising opportunities, please contact us at hello@thebournemouthguide.com with “Partnerships” in the subject line.
We work with local organisations, event promoters and tourism providers to develop content that benefits visitors and residents. Partnerships may include sponsored articles, event promotion or bespoke guides.
Advertising options are available on selected pages, with rates and formats provided upon enquiry. We aim to maintain editorial integrity and clear distinction between paid and editorial content.
Finding answers before you contact us
Many common questions are addressed in other sections of The Bournemouth Guide. To save time, please check these pages before emailing:
- Visitor Information for travel, weather and practical advice
- Things to Do for attractions, activities and days out
- Accommodation for hotels, B&Bs and self-catering options
- Beaches for details on Bournemouth’s sandy coastline
If your query is not covered or you require personalised assistance, we welcome your message.
How to contact us by post or phone
The Bournemouth Guide operates primarily online and does not have a public office for visitors. Postal correspondence can be sent to the address below, but response times may be longer than email:
The Bournemouth Guide c/o Flexiestays West Cliff House Bournemouth BH2 5DU
We do not offer a public telephone line for general enquiries. For urgent matters related to local services or emergencies, please contact the relevant official authority directly.
Privacy and data protection
When you contact The Bournemouth Guide, we collect only the information you provide to respond to your enquiry. Your data is handled in accordance with UK data protection laws and is not shared with third parties without your consent.
If you request to be added to mailing lists or newsletters, you will be informed about the purpose and can unsubscribe at any time.
Accessibility and alternative contact methods
We aim to make The Bournemouth Guide accessible to all users. If you require assistance with the website or alternative formats for information, please let us know. We will do our best to accommodate reasonable requests.
For example, if you need information in large print or audio format, or have difficulty using email, please specify your needs in your message.
Follow The Bournemouth Guide on social media
For updates, news and highlights about Bournemouth, you can follow The Bournemouth Guide on social media platforms. This is not a direct contact method for enquiries but a way to stay informed about local events and new content.
Links to official social media accounts are available on the website footer.
The Bournemouth Guide is committed to providing accurate and helpful information about Bournemouth and its neighbourhoods. Your feedback and contributions help us improve and serve the community better. For more about the area, explore our Explore section or check the Interactive Map for locations mentioned across the site.
For official local government information, see BCP Council, and for tourism details, visit Visit Dorset.